Services

Guardian Automotive: Easy to do business with

From our fast, flexible service to our transparent no-nonsense approach, we are clearly committed to providing an extraordinary customer experience. Our eShop makes doing business with us even more efficient. In an industry segment where speed is of the essence, we have the facilities and resources to meet – and exceed – your expectations, whether you are a wholesaler, a retail fitter or an auto parts distributor, and whether you order a single windscreen or a truckload.

Overnight express

Flexibility is at the heart of everything we do: whether you order a single part or a full truckload. Our goal is to fulfil all orders fast. Our strategic location at the centre of Europe and our network of international carriers enables us to deliver your orders quickly and efficiently. Customer shipments within Germany, Netherlands, Austria, Belgium and Luxemburg can be serviced within 24 hours.

Adding value to your orders

Guardian Automotive is more than a premium quality parts supplier. We can also supply added-value complementary services ranging from extrusion of straight-lined corners; soldering of electrical terminals for thermal circuits; and assembly of PU sensors, gel sensors, camera brackets and adhesive profiles, to design and manufacture of equipment and tooling.

Claim handling

At Guardian Automotive we do everything we can to make sure the ordered products will reach you as requested. In case there should be anything wrong with the received goods, our target is to ensure continuity of your operation. In case of quality issues related to the product or damages due to transport, please file a claim with us by sending an e-mail to claims@guardianautomotiveglass.com or contacting our customer service department. As we are continuously monitoring the quality of our products we may ask you to send us a picture or to return the goods.